Terms & Conditions

Welcome to Natural Heights Botanicals.  These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from our online store, you agree to be bound by these Terms and our Privacy Policy and Return Policy. Please read them carefully before using our site.

1. Legal Compliance and Eligibility

All products offered for sale by Natural Heights Botanicals are derived from industrial hemp and are compliant with the 2018 Federal Farm Bill and Texas Health and Safety Code Chapter 443, containing less than 0.3% Δ9 THC on a dry-weight basis. You must be 21 years of age or older to purchase or use our products. By completing a purchase, you represent that you meet this requirement and that you are legally permitted to purchase hemp-derived products in your jurisdiction. It is your responsibility to know and comply with Texas state law and any local regulations concerning hemp-derived cannabinoids, including CBD, Delta-8, Delta-9 (hemp-derived), THCa, and other compounds.

2. Use of Products

Our products are intended solely for personal, legal use. They are not for resale or redistribution without prior written consent from Natural Heights Botanicals. We make no medical or therapeutic claims. Statements regarding our products have not been evaluated by the FDA, and our products are not intended to diagnose, treat, cure, or prevent any disease or condition. Always consult a qualified healthcare professional before using hemp or cannabinoid products, especially if pregnant, nursing, taking medication, or managing a medical condition. We assume no responsibility for misuse of products, adverse reactions, or for items confiscated due to legal restrictions.

3. Orders and Payment

All orders placed through our website are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or regulatory concerns. All prices are listed in U.S. dollars and may change without notice. Applicable Texas sales tax will be applied where required. Payment must be made in full at the time of purchase through the approved payment gateways displayed on our website.

4. Shipping and Delivery

We currently ship products only within the State of Texas and to other U.S. states where hemp-derived products are legally permitted. Natural Heights Botanicals is not responsible for delays, lost shipments, or confiscations due to carrier error or legal restrictions in your area. Once a package leaves our facility, risk of loss transfers to the customer. Customers are responsible for entering correct shipping addresses at checkout.

5. Returns and Exchanges

Please review our Return Policy for full details. In general, all sales are considered final due to the consumable nature of our products. Exceptions may apply for unopened and unused items returned within a specified time frame.

6. Intellectual Property

All content on this website — including text, logos, product images, graphics, and layouts — is the property of Natural Heights Botanicals and is protected under applicable U.S. copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content from this site without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by Texas law, Natural Heights Botanicals shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or our products. Our total liability shall not exceed the total amount paid by you for the product(s) in question.

8. Indemnification

You agree to indemnify and hold harmless Natural Heights Botanicals, its owners, employees, and affiliates from any claim or demand arising from your use of our products, website, or violation of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Bexar County, Texas.

10. Updates and Modifications

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. All updates will be posted to this page with the revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of those modifications.

11. Contact Information

If you have questions regarding these Terms, please contact us at:
Natural Heights Botanicals
1880 Nacogdoches Rd, San Antonio, TX 78209
Phone: (210) 592-1060
Email: naturalheightsbotanicals@gmail.com